How to Ask an Suv on Uber

This guide shows you how to ask an SUV on Uber—whether you need extra space, comfort, or style. You’ll learn the right settings, timing, and communication tips to increase your chances of getting an SUV every time.

Key Takeaways

• Choose the right Uber service: Use UberXL, UberSUV, or Uber Comfort to request larger vehicles designed for more space and passengers.
• Check availability in your area: Not all cities offer SUV options—confirm your location supports larger vehicle types before booking.
• Time your ride wisely: Request SUVs during off-peak hours to improve availability and reduce wait times.
• Communicate clearly with your driver: Politely confirm the vehicle type upon pickup to avoid misunderstandings.
• Use surge pricing to your advantage: During high demand, paying a small surge fee can help secure an SUV faster.
• Consider alternatives: If SUVs aren’t available, try Uber Comfort or schedule a ride in advance for better options.
• Be patient and flexible: Sometimes the perfect ride takes a few tries—stay calm and keep trying.

How to Ask an SUV on Uber: A Complete Step-by-Step Guide

Ever needed more space for luggage, extra passengers, or just wanted a roomier, more comfortable ride? Maybe you’re heading to the airport with a full suitcase, picking up friends for a weekend trip, or simply prefer the elevated seating and smooth ride of an SUV. Whatever your reason, knowing how to ask an SUV on Uber can make your travel experience much better.

While Uber offers a variety of vehicle options—from compact cars to luxury rides—many users don’t realize that requesting an SUV isn’t as simple as typing “SUV” into the app. It requires selecting the right service tier, understanding availability, and sometimes adjusting your timing or location. This guide walks you through everything you need to know to successfully request an SUV on Uber, whether you’re a first-time user or a frequent rider looking to upgrade your experience.

In this comprehensive how-to guide, you’ll learn:

• Which Uber services offer SUVs
• How to select an SUV in the app
• Tips for increasing your chances of getting one
• What to do if an SUV isn’t available
• How to communicate with your driver
• Common mistakes to avoid

By the end, you’ll be confident in your ability to request an SUV on Uber—and get it more often than not. Let’s dive in.

Understanding Uber’s Vehicle Options

Before you can ask for an SUV on Uber, it’s important to understand what options are actually available. Uber doesn’t use the term “SUV” directly in all its service names, but several tiers are designed to accommodate larger vehicles—many of which are SUVs.

UberXL: The Go-To for Extra Space

UberXL is one of the most popular options for riders who need more room. It’s specifically designed for groups of up to six passengers and typically uses larger vehicles like SUVs, minivans, or crossovers. Common models include the Toyota Highlander, Honda Pilot, Ford Explorer, and Hyundai Palisade.

When you select UberXL, you’re not guaranteed an SUV—but you’re much more likely to get one compared to standard UberX. The key advantage? More legroom, trunk space, and comfort for longer trips.

UberSUV: Premium SUV Experience

For a more upscale experience, UberSUV offers high-end SUVs driven by professional chauffeurs. This service is part of Uber’s premium lineup and includes luxury vehicles like the Cadillac Escalade, Lincoln Navigator, or Mercedes-Benz GLE.

UberSUV is ideal for business meetings, special events, or when you want to arrive in style. However, it’s not available in all cities and tends to be significantly more expensive than UberXL.

Uber Comfort: A Middle Ground

Uber Comfort is a newer option that focuses on rider comfort rather than passenger count. While it doesn’t guarantee an SUV, many Comfort rides are provided in larger vehicles with extra legroom—often SUVs or crossovers.

This is a great alternative if UberXL isn’t available or if you’re traveling alone but still want a roomier ride. It’s usually only slightly more expensive than UberX.

Other Options: Uber Black and Uber Lux

Uber Black and Uber Lux offer high-end vehicles, including luxury sedans and SUVs. While not all Black rides are SUVs, many drivers choose SUVs for their comfort and professional appearance. These services are best for special occasions or when you need a polished, private experience.

Keep in mind that these premium services come with higher fares and may not be available in smaller towns or rural areas.

Step-by-Step: How to Request an SUV on Uber

Now that you know which services offer SUVs, let’s walk through the actual process of requesting one in the Uber app. It’s simpler than you might think—but there are a few key steps to follow.

Step 1: Open the Uber App

Start by opening the Uber app on your smartphone. Make sure you’re logged in and your location is enabled so the app can detect where you are.

If you’re using a shared device or a new phone, double-check that your payment method is up to date. Nothing’s worse than getting matched with an SUV only to have the ride canceled due to a payment issue.

Step 2: Enter Your Destination

Tap the “Where to?” field at the top of the screen and enter your destination. This helps Uber calculate the fare and match you with the right type of vehicle.

Even if you’re not sure of your exact destination, enter a general area (like “downtown” or “airport”) to get started. You can always update it later.

Step 3: Choose the Right Service Tier

Once you’ve entered your destination, swipe through the available ride options at the bottom of the screen. Look for:

• UberXL – Best for SUVs with extra space
• UberSUV – Premium SUVs (if available)
• Uber Comfort – Often includes SUVs with more legroom
• Uber Black – Luxury vehicles, some of which are SUVs

Tap on the option that best fits your needs. If you specifically want an SUV, UberXL is usually your best bet for availability and value.

Step 4: Confirm Your Pickup Location

Make sure your pickup location is accurate. If you’re at a busy spot like a mall, airport, or event venue, consider moving to a clearer area to help your driver find you.

You can drag the pin on the map to adjust your location. Being precise helps avoid delays—especially important when you’re hoping for a larger vehicle that might take longer to arrive.

Step 5: Request the Ride

Once everything looks good, tap “Confirm” or “Request UberXL” (or your chosen service). The app will search for available drivers in your area.

You’ll see an estimated arrival time and fare. If the wait is long or the price is high due to surge pricing, you can cancel and try again later—or consider adjusting your timing.

Step 6: Wait for Your Driver

After requesting, keep the app open so you can track your driver’s progress. You’ll receive updates when they’re nearby and when they arrive.

When your driver pulls up, check the vehicle make and model listed in the app. If it’s an SUV, great! If not, you can politely ask if they have a larger vehicle available—but be prepared to accept the ride or cancel if it’s not what you need.

Tips to Increase Your Chances of Getting an SUV

Even when you select UberXL or another SUV-friendly option, there’s no 100% guarantee you’ll get an SUV. Availability depends on your location, time of day, and local driver preferences. Here are some proven tips to improve your odds.

Tip 1: Ride During Off-Peak Hours

SUVs are in higher demand during rush hour, weekends, and special events. If your schedule allows, try requesting your ride early in the morning, late at night, or on weekdays.

For example, instead of booking an UberXL at 5:30 PM on a Friday, try 9:00 AM on a Tuesday. You’ll likely see more SUVs available and shorter wait times.

Tip 2: Use Surge Pricing Wisely

During high-demand periods, Uber applies surge pricing—higher fares to encourage more drivers to get on the road. While it costs more, paying a small surge can help you secure an SUV faster.

Think of it as a priority fee. If you’re in a hurry or really need that extra space, it might be worth the extra $5–$10.

Tip 3: Schedule Your Ride in Advance

Uber allows you to schedule rides up to 30 days ahead of time. This is especially useful for airport trips, weddings, or important meetings.

When you schedule in advance, you can select UberXL or UberSUV and increase the likelihood of getting a larger vehicle. Just remember to confirm the ride the day before to avoid cancellations.

Tip 4: Be in a High-Traffic Area

SUVs are more common in urban centers, business districts, and near airports. If you’re in a rural or suburban area, consider walking to a nearby shopping center, transit hub, or busy street to improve your chances.

For example, if you’re at home in a quiet neighborhood, try requesting the ride from the local grocery store parking lot instead.

Tip 5: Build a Good Rider Profile

Uber drivers can see your rating and trip history. Riders with high ratings (4.8+) and clear communication are more likely to be matched with premium vehicles—including SUVs.

Be polite, tip fairly, and avoid last-minute cancellations. Over time, this can help you get better rides.

What to Do If an SUV Isn’t Available

Despite your best efforts, there may be times when no SUVs are available. Don’t panic—there are still options.

Option 1: Try Uber Comfort

If UberXL isn’t showing up, switch to Uber Comfort. While it doesn’t guarantee an SUV, many Comfort rides are in larger vehicles with extra legroom—often SUVs or crossovers.

It’s a great middle ground between UberX and UberXL, and it’s usually only $1–$3 more.

Option 2: Wait and Retry

Sometimes, it just takes a few minutes for an SUV to become available. Cancel your current request and try again in 5–10 minutes.

You can also toggle between UberXL and Uber Comfort to see which one finds a ride faster.

Option 3: Use a Different Pickup Spot

Move to a nearby location with higher ride activity. Airports, train stations, and downtown areas tend to have more SUV drivers.

Even walking a few blocks can make a big difference in availability.

Option 4: Consider Rideshare Alternatives

If Uber isn’t working, try Lyft. Lyft offers similar services like Lyft XL and Lyft Lux, which also include SUVs.

Having multiple apps increases your chances of finding a larger vehicle quickly.

Communicating with Your Driver

Once you’re matched with a driver, clear communication can help ensure you get the ride you want—especially if you’re hoping for an SUV.

Send a Polite Message

Use the in-app messaging feature to say hello and confirm your destination. You can also mention that you’re hoping for an SUV, especially if you have luggage or extra passengers.

Example: “Hi! I’m heading to the airport with two large suitcases. I requested UberXL—hope you have an SUV or similar. Thanks!”

Most drivers appreciate the heads-up and will do their best to accommodate you.

Confirm the Vehicle at Pickup

When your driver arrives, check the car model in the app and visually confirm it’s an SUV. If it’s a sedan or compact car, you can politely say:

“Hi, I requested an UberXL because I need extra space. Is this an SUV or larger vehicle?”

If it’s not, you can ask if they have a larger car available or cancel the ride (though be mindful of cancellation fees).

Be Respectful and Flexible

Remember, drivers aren’t required to drive SUVs—even on UberXL. Some may drive minivans or large sedans instead.

If the vehicle is safe, clean, and has enough space, it’s usually best to accept the ride. You can always try again next time.

Troubleshooting Common Issues

Even with the best planning, things don’t always go smoothly. Here’s how to handle common problems when trying to get an SUV on Uber.

Problem: No UberXL or SUV Options Appear

If you don’t see UberXL, UberSUV, or Comfort in the app, it likely means those services aren’t available in your area.

Solution: Check Uber’s website or app settings to see which services are offered near you. You can also try updating the app or switching to a different location.

Problem: Long Wait Times

During peak hours, SUVs can take 15–30 minutes to arrive—or longer.

Solution: Schedule your ride in advance, use surge pricing, or try a different time of day. You can also check nearby pickup spots with better availability.

Problem: Driver Cancels After You Request

Sometimes drivers accept a ride but then cancel, especially if they’re not near an SUV.

Solution: Don’t take it personally. Simply request again and consider adding a note in the app about needing extra space.

Problem: You Get a Smaller Car Than Expected

Even on UberXL, you might get a minivan or large sedan instead of an SUV.

Solution: Check the vehicle type in the app before accepting. If it’s not suitable, cancel and try again—or contact Uber support for a fare adjustment if the ride was significantly different.

Final Thoughts: Making the Most of Your Uber Experience

Knowing how to ask an SUV on Uber gives you more control over your ride experience. Whether you need extra space, comfort, or just prefer the feel of an SUV, the right strategy can make all the difference.

Start by choosing the correct service—UberXL is your best bet for availability and value. Time your rides wisely, communicate clearly with drivers, and don’t be afraid to try alternatives like Uber Comfort or scheduled rides.

Remember, not every ride will be perfect, but with these tips, you’ll increase your chances of getting the spacious, comfortable SUV you’re looking for. And when you do, you’ll enjoy a smoother, more enjoyable journey—whether you’re heading to the airport, picking up friends, or just treating yourself to a better ride.

So next time you open the Uber app, don’t just settle for the default option. Take a moment to select the right vehicle, plan ahead, and ride in comfort. Your future self—and your luggage—will thank you.